Our Promise


  • is unique. We are the first to consistently make customized travel a reality.
  • is 100% independent and neutral. We do not have commission agreements—with anyone.
  • is always current. We live and work in New York, so we always have a finger on its pulse.
  • is personal. Every travel recommendation is backed by people, not machines.
  • stands for quality. All of our suggestions, tips, and recommendations are reviewed by our concierges and scouts and are based on personal experience.
  • is committed. Day in and day out, we are on the go for you in the streets of New York, working to bring you the best and most current tips.
  • is always there for you. By telephone, Skype, or e-mail. Or on site at our offices in Manhattan.
  • provides individualized travel advising. Because we don't believe in one-size-fits-all solutions.
  • has an outstanding network. Our extensive network of connections opens doors for you that remain closed to other visitors.
  • speaks English, German and Italian.